How Do I Register Credit Notes?

In this article, you will find information on how to register credit notes within Planyard.

Introduction

Planyard makes it easy to register credit notes, helping you keep your project budgets accurate and up-to-date. By processing credits in the system, you can automatically adjust your financial records, saving time and reducing the likelihood of errors.

How to Activate Credit Notes Feature

In order to utilise the credit notes feature, it will first have to be activated in the company account settings. Note that only users with permission to edit company account settings will be able to activate the feature. Follow these steps to activate credit notes: 

1. Click 'Company' in the top menu row. 
2. Click 'Settings' on the far right of the company menu row. 
3. Click the tab named 'Company-wide features'.
4. Navigate to the feature named 'Credit notes' and enable it. 

You will now be able to register credit notes. 

How To Register a Credit Note

There are two different credit notes that can be registered: stand-alone credit notes and credit notes connected to purchase orders. Let's go through the steps for registering a credit note for each option. 

Stand-Alone Credit Note:

1. Navigate to your project.
2. Click ‘Files’ in the project menu row.
3. Upload the credit note file.
4. Click on the uploaded credit note to start processing.
   
   1. Select the supplier from the drop-down menu at the top.
   2. Click the ‘Document type’ dropdown and select Credit Note.
   3. Add additional information if relevant.
5. Choose the line-items to allocate the credit note to by clicking 'Select in bulk', check the boxes for the relevant items, and click 'Update selection'.

6. Add the Unit, Quantity, and Unit price for the selected line-items. Make sure to enter the quantity as a negative value to properly register the credited amount.

   
7. Click 'Submit'

Credit Note for Purchase Order

1. Navigate to your project.
2. Click ‘Files’ in the project menu row.
3. Upload the credit note file.
4. Click on the uploaded credit note to start processing.
   
   1. Select the supplier from the drop-down menu at the top.
   2. Click the ‘Document type’ dropdown and select Credit Note.
   3. Add additional information if relevant.
   4. Select which purchase order the credit note is connected to.
5. Line items will automatically be selected based on the information from the purchase order.

6. Add Quantity for relevant line-items. Make sure to enter the quantity as a negative value to properly register the credited amount.

   
7. Click 'Submit'

Your credit note is now registered and your budget is automatically updated with the corresponding amounts.