This page is about your Planyard account and how to manage it.

FAQ

  • I have to enter a password every time I visit Planyard, can I get rid of it?
    No. Due to security reasons, every day you want to use Planyard, you have to log in. However, you can log in without entering a password with magic login.

  • I forgot my password and won't get a recovery email, what should I do?
    Try again in a few hours or contact the Planyard support team to unblock you. Due to security reasons Planyard automatically blocks the account for 3 hours after multiple failed login attempts.
    Tip: When you forget your password you can either log in using magic login or start password recovery.

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